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Our Promise to you


What can I expect from Minors & Brady?

When selling your home, we appreciate you’ll be paying us a fee for an expert-led service, therefore we’ve set out our own promise to you, demonstrating our commitment to working for every penny you pay us, and adding exceptional value for you and your move.

1) At each stage of the transaction, your sale will be overseen by our Branch Managers and also Managing Directors where needed.

2) Our services remain free of charge until the point of a sales completion (excluding pre-agreed additional marketing). When we market a home on a no sale-no fee basis it ensures we have a full motivation to make the sale work for all involved.

3) When we are invited out to value your property we will bring a range of information with us to give you the best information such as comparable data from similar properties sold in the area, brochures of homes we have sold within the surrounding post codes and professional advice along with genuine care and attention to detail.

4) Once instructed, each property our Admin team will have the advert ready to launch to online portals within 48 hours (subject to professional photos).

5) The Sales team call out to our hottest buyers within 24 hours of being instructed.

6) All viewings will be accompanied by a trained member of staff that has been provided with the correct information about your home and the area around you as well as property brochures, not just a viewing representative who has been sent out for the day with keys.

7) Each client who instructs Minors & Brady will receive an update on how things are going each week. Whether we've had lots of viewings or perhaps it's been a quiet week, we will assess what could be changed to help encourage interest. This could involve new photography, changing the write up or altering adverts to pro-actively make a positive change.

8) All enquiries are dealt with within 24 hours. We have been known to respond within seconds of e-mails incoming. However, if they're on a Saturday evening it may take up to 36 hours.

9) Once the sale has been agreed, our dedicated Sales Progression team will chase your sale as much as is needed, we will contact you as soon as we have any information or updates. The team will also be there to offer support and answer any questions you may have.

10) All of our marketing is produced with the greatest of faith in its accuracy. All brochures get sent to the respective owner before listing and we will only launch the advert if we have had confirmation from the owner (in some cases, if you are happy to launch without seeing the initial marketing we will need written confirmation). We aspire to offer transparent, but interesting content for both buyers and sellers.

Looking to sell?

Find out how much your home is worth with a free, no obligation valuation by one of our directors.