Testimonials
Our collection of testimonials speaks to the high level of service we provide our clients. Hear from those we’ve helped on their property journey ā many of whom were in your position not long ago.
If you’ve worked with Minors & Brady before, we’d love to hear about your experience and share it with others.
Julia Was Amazing!
Julia Was Amazing!
“Julia Pauluch was such an amazing support. We are first time buyers and it was such a daunting experience for us. However, Julia and everyone at Minors and Brady made the process so easy. From accommodating our weird work schedules for viewings, to answering our emails so promptly.
Julia kept us up to date at every stage and helped explain things to us in terms we could understand, Julia was so accommodating in emailing us breakdowns of each step of the process so we could understand what was going on. We could not of had a better experience! I think the process would have been a lot more difficult if there wasnāt such a wonderful team. Julia followed up on everything which took the stress and worry away from us.”
Jemima Leveridge
5* Positive Feedbackā¦
5* Positive Feedbackā¦
“5* Positive feedback! I had read that the customer service provided was very good, but I would say it’s exceptional. In particular Aysegul Capti, who handled the sale and progression to completion. Aysegul is a credit to the company and went out of her way to help progress my sale. The patience that Aysegul showed with helping me understand the process and also the chasing and liaising which needed to be done with 3rd parties was outstanding.
It’s nice to feel like you are not just a number and have a company call you when they say they will call and do what they set out to do! I felt completely valued. When I look back at the whole process, I don’t have any negative feedback for Minors & Brady, only positive. A truly grown up company who places customers/clients at the heart of what they do. Thank you so much for selling my home!”
Gemma Cossey
Dan And Nagilla Were Fantastic!
Dan And Nagilla Were Fantastic!
“Dan and Nagilla were fantastic in our house move. The property sold within 9 days and was an easy and smooth Transaction.
Dan at the Caister branch in particular was fantastic, he was incredibly knowledgeable about the properties available and understood exactly what we wanted to achieve for our sale.
Nagilla in after sales kept myself and the buyer informed throughout the whole process with regular updates. Nagilla quickly and professionally built a rapport with me and we managed to get the sale of our new house through within only five weeks!
I wouldnāt hesitate to recommend Minors and Brady to anyone and thank them for their service.”
Rebecca Adams
Wroxham Branch - Karol
Wroxham Branch - Karol
“We had the lovely Karol from the Wroxham branch visit us to provide an up to date evaluation of our property in Coltishall. We have done extensive work and development on our property, and we wanted to choose an estate agent with a stellar reputation and experience base to give us an accurate idea of our investment, and advise moving forwards inline with the current property market.
From the moment he knocked on our door he was kind, courteous and professional. It is clear Minors and Brady value their hiring process to ensure they pick absolute gems to represent their company. His knowledge and persona gave me absolute confidence he would best represent our property, in the interests of reaching its full price potential. He came prepared with a file of similar properties in the area to support his expert advice, and made us feel very informed as a client. When we come to selling we will no doubt use Minors and Brady, and I will personally be requesting Karol to use his vibrant and knowledgeable character to represent our property.”
Hayley Sands-Moore
Experienced And Professional
Experienced And Professional
“I recently had to sell my mums bungalow to pay for her residential care. Ange Henderson came to the property and explained the process to me. She also carefully managed my expectations. Her valuation was spot on, as I’m pleased to say it was accomplished. Ange showed her experience, professionalism and love of her job, which made a very difficult time for me easier.”
Jenny
Amazing Service
Amazing Service
“Having recently sold (and brought 4 years ago) I can honestly say Chris Fulcher and team at M&B are utterly first class! I would recommend Minors to anyone selling their most prized asset, as choosing the right agent can be a daunting task.
From the valuation range (which was achieved) over to the photography being top class. They always kept us informed of all viewings, and offered sound advice based on experience. Still amazed at the volume of viewings, and the speed of selling our house whilst achieving the price discussed!. Personally I think other local agents should be concerned given how effective and efficient these guys are. Kudos to all at Minors and Brady!”
Scott
Our Experience
With Minors And Bradyā¦
Our Experience
With Minors And Bradyā¦
“Our experience with Minors and Brady has been above and beyond! In the first stages Kyle Rackham was amazing in dealing with the sale negotiations (especially with two chain collapses) and getting us an agreed sale at our desired price point!
Following which, Aysegul Capti, our Aftersales Progressor could not have done more and far exceeded our expectations. Ayse replied to all our questions or queries within hours and chased relentlessly to get our matter across the line for exchange in a tough chain! We simply could not have done it without her and we are incredibly grateful to Ayse, Kyle and the whole M&B team for their assistance! Wholeheartedly recommend.”
Georgia Sands
After Sales Team
After Sales Team
“Claire from after sales has been amazing!!! It’s not been an easy process but Claire has been there! She’s been very accommodating to my work commitments and communication was very clear. She’s listened when I’ve struggled and been stressed, even though it was email communication it’s always with care, advice and support. Good staff should always be acknowledged but Claire just gave a bit more….Worth her weight in gold!”
S W
House Sale.
House Sale.
“Jasmine Fitt at Minors & Brady has been absolutely amazing! From start to finish, she always returned our calls/emails, kept us informed and made sure everything ran as smoothly as possible which was greatly appreciated especially towards the end which was quite stressful but her dedication, professionalism, and genuine care has made such a difference to our experience.
We really appreciated all her hard work and couldnāt recommend her enough, such a lovely person & just the sort of person you need at the end of a phone during what is, as they say, one of the most stressful things you can go through! A great credit to Minors & Brady need more like her on your team!”
Denise
I Recently Had The Pleasure
Of Dealing With Samuel
I Recently Had The Pleasure
Of Dealing With Samuel
“I recently had the pleasure of dealing with Samuel Carpenter for a client of mine. I have dealt with 1000’s of Estate agents up and down the country but Sam and the team were exceptional. Courteous, professional, empathetic at all times. 100% recommend Samuel and his colleagues.”
Mark Palmer
First Time Seller
First Time Seller
“Minors and Brady have been awesome from the get-go. As a first time seller on behalf of a family estate I was clueless. From the start finding the right price point, marketing, getting maximum exposure and taking care of viewings was seamless. After a sale was agreed I was put in the tender care of Aysegul Capti in the Aftersales team at the Dereham branch. I can only say that she is determined, dogged and truly professional at keeping the sales momentum moving forward with the buyers and sellers’ solicitors. Aysegul is an exemplary example of how to ‘Get the job done’ Thanks Minors And Brady.”
Neil Morgan
Cassandra Was Amazing
Cassandra Was Amazing
“Cassandra was amazing. She kept us up to date with everything. She chased our solicitors up when needed. She also didnāt mind me phoning when I was needing extra information. Cassandra was the estate agent for the vendors. We the buyers never had an estate agent and I was worried we might struggle for direction. But we neednāt have worried. So happy with everything. I would recommend Cassandra to my friends.”
Caroline Still
A Great Experience
With Minors & Brady
A Great Experience
With Minors & Brady
“A great experience with Minors & Brady in mine and my partners letting process. Had the pleasure of being assisted by Beth initially who made the process incredibly easy and was a very positive person to speak to! After the application had been accepted, we were greatly assisted by Sam Carpenter who was able to answer all questions and helped made the letting process far easier than my previous experiences! Absolutely recommend.”
Tom Driver
I Met With Michael For A Viewing
I Met With Michael For A Viewing
“I met with Michael for a viewing at a rental property. I know heās not been with the company long, but what a lovely guy. He answered all my questions and promised to give the information I provided to him back to the office when he returned. It was great not to be rushed around and out of the door in five minutes.”
Stephen Antcliff-Stone
Rosie The Superstar!
Rosie The Superstar!
“Rosie was absolutely amazing from start to finish with our house purchase. She was brilliant with helping us get things through as smoothly as possible even with delays outside of her control. She was always happy to answer the phone and help us work out what the next steps were needed to get the purchase through, and worked so hard to help us get things sorted in time for Christmas. Would recommend Rosie any day, Minors and Brady are lucky to have her!”
Katie Noble
One-To-One Dealings
With Mr. Bradley Stark
One-To-One Dealings
With Mr. Bradley Stark
“Recently I have had one-to-one dealings with Mr. Bradley Stark from Minors & Brady at their Oulton Broad Branch. I have never found ANY other agent as diligent, fastidious or as helpful as Bradley. Any questions, issues or dramas have been dealt with swiftly and thoroughly by him. If you are looking for someone to help you with your move, buying etc. then I would absolutely recommend that you speak with Bradley Stark (and heās got a cool sounding name).”
Paul Bishop
Full-Time With Minors And Brady
Full-Time With Minors And Brady
“Ollee and Kris have been fantastic throughout the full-time with Minors and Brady, it really felt like they were supportive and trying to get the best for our first time buy. Communication was solid, we were very new to the process and no matter how many times we rang up it never seemed to be a bother, always happy to help. Thank you both so much”
Lewis Deakin
Full-Time With Minors And Brady
Full-Time With Minors And Brady
“My partner just completed on a flat in NR5. Happy with the service and support received throughout the process. We received regular updates, much more info and communication from Abi than the solicitors, so we really appreciated her help and her efforts to keep the transaction afloat – thanks Abi”
Sonja Marczewski
Thank Those At M&B
For Their Support
Thank Those At M&B
For Their Support
“My partner and I have just exchanged on our first house today.Julia Pauluch was our designated aftersales handler and she was really supportive and stayed in contact throughout the process.After agreeing a price for the property, we reached this point within about 8 weeks (with 1 of those weeks being over Christmas). The process has been as stress-free as can be hoped for. A thank you to those who initially showed us around the property and let us come back to check for measurements.”
