Privacy Policy

At Minors & Brady, we are committed to safeguarding your privacy. This privacy policy covers the collection, use and disclosure of personal information that we collect from you on this site. This information is only that required by us and/or any partner/associated companies in order to provide you with the products, quotes or information you have requested or may require.
 

The type of personal information we collect 

 
We currently collect and process the following information: 

  • Personal identifiers, contacts and characteristics (for example, name and contact details) 
  • Personal email & home/business addresses
  • Personal identification such as passports & driving licenses
  • Personal utility bills or bank statements
  • Website and social media user statistics 

How we get the personal information and why we have it 

 
Most of the personal information we process is provided to us directly by you for one of the following reasons:
 

• To register interest in our services 
• To collaborate on marketing projects 

We also receive personal information indirectly, from the following sources: 

• Public databases 
• Subscriptive databases 
• Through linked marketing portals 

We use the information that you have given us in order to accurately offer you relevant products or services relating to the property sector. 

We may share this information with third parties that you have permitted us to do so through written or verbal communication. This may also be Date: 26/01/2024 shared when legally required through relevant bodies such as The Property Ombudsman.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting:

  • ryan@minorsandbrady.co.uk 
  • 01603 783088 (requesting Ryan or Adam) 
(b) We have a contractual obligation. 
(c) We have a legal obligation. 
(d) We have a vital interest. 
(e) We need it to perform a public task. 
(f) We have a legitimate interest. 

How we store your personal information

Your information is securely stored. 

We keep personal data for as long it it’s required for. As soon as this becomes redundant, we will then dispose your information by utilising the confidential waste bins at offices, along with removing files from our cloud server & CRM system.

Your data protection rights 

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erase - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please use the following contact details if you wish to make a request:

Name: Ryan Martin
Email: ryan@minorsandbrady.co.uk 
Phone: 01603 783088 
Address: Minors & Brady, Church Road, Hoveton, Norwich, Norfolk, NR12 8UG

How to make a complaint

If you have any concerns about our use of your personal information, you can make a complaint to us at: 

Name: Adam Waters 
Email: adam@minorsandbrady.co.uk 
Phone: 01603 783088 
Address: Minors & Brady, Church Road, Hoveton, Norwich, Norfolk, NR12 8UG 

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address: 

Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 

Helpline number: 0303 123 1113 / ICO website: https://www.ico.org.uk